X
By
Brian Solis
Read by
Steven Menasche
Release:
06/01/2017
Release:
06/01/2017
Release:
06/01/2017
Runtime:
6h 26m
Runtime:
6h 26m
Runtime:
6h 26m
Unabridged
Quantity:
Monthly Membership
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Do you know how your customers experience your brand today? Do you know how they really feel? Do you know what they say when you're not around?
Without defining experiences, brands will become victim to whatever people feel and share. In an always-on world where everyone is connected to information and also one another, customer experience is your brand.
Great products are no longer good enough to win in business. Creative marketing and delightful customer service too are not enough to succeed. Success and the future of business is experiential and this is the time to learn how to create and cultivate meaningful experiences.
Welcome to a new era of business in which your brand is defined by those who experience it.
The future of business lies in experience architecture and you are the architect.
Without defining experiences, brands will become victim to whatever people feel and share. In an always-on world where everyone is connected to information and also one another, customer experience is your brand.
Great products are no longer good enough to win in business. Creative marketing and delightful customer service too are not enough to succeed. Success and the future of business is experiential and this is the time to learn how to create and cultivate meaningful experiences.
Welcome to a new era of business in which your brand is defined by those who experience it.
The future of business lies in experience architecture and you are the architect.
Release:
2017-06-01
2017-06-01
2017-06-01
Runtime:
Runtime:
Runtime:
6h 26m
6h 26m
6h 26m
Format:
audio
audio
audio
Weight:
0.0 lb
0.5 lb
0.5 lb
Language:
English
ISBN:
9781469067056
9798200599264
9798200599271
Publisher:
Ascent Audio
Ascent Audio
Ascent Audio
Praise
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