{"product_id":"book-i6lh","title":"Customer Service for Beginners","description":"\u003cp\u003e\u003cstrong\u003eNot sure how to speak with people on the phone or face to face? Have problems dealing with difficult customers?\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eIf you want to feel more satisfied at work, stand out as a valuable employee, and learn five-star customer service skills that will help you shine, then you want to read \u003cem\u003eCustomer Service for Beginners\u003c\/em\u003e!\u003c\/p\u003e\u003cp\u003ePeople come back to businesses that provide them with a quality experience and excellent customer service, and they avoid the employees and places that don't. Great customer service will keep your clients happy while building your skill set.\u003c\/p\u003e\u003cp\u003eIf your goal is to be more self-assured, professional, and confident in your interactions with customers and clients, then you need to learn the basic principles of providing great service.\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eBe a star while providing five-star service!\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eGreat service is not a mystery. It is not complicated. It is easy to learn and implement right away, even if you are in an entry-level position.\u003c\/p\u003e\u003cp\u003eInside \u003cem\u003eCustomer Service for Beginners\u003c\/em\u003e, you will discover how to:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003e\u003cstrong\u003eEmpathize with your customer\u003c\/strong\u003e\u003c\/li\u003e\n\u003cli\u003eRead body language\u003c\/li\u003e\n\u003cli\u003eExperience greater job satisfaction\u003c\/li\u003e\n\u003cli\u003eBecome a valuable team player in your company\u003c\/li\u003e\n\u003cli\u003eSuccessfully deal with difficult people\u003c\/li\u003e\n\u003cli\u003eDevelop effective problem-solving strategies\u003c\/li\u003e\n\u003cli\u003e\u003cstrong\u003eDeliver five-star customer service\u003c\/strong\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003e…And master many other important skills. Your customers will appreciate you, and so will your employer!\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eA small step can lead to big results, so start your journey of growth by getting \u003cem\u003eCustomer Service for Beginners\u003c\/em\u003e today!\u003c\/strong\u003e\u003c\/p\u003e","brand":"INAudio","offers":[{"title":"Audiobook","offer_id":49416428486960,"sku":"BDi6lh","price":9.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/i6lh-Square-cover.jpg?v=1773569003","url":"https:\/\/downpour.com\/products\/book-i6lh","provider":"Downpour","version":"1.0","type":"link"}