{"product_id":"book-h3k9","title":"HBR's 10 Must Reads on Trust (with bonus article \"Begin with Trust\" by Frances X. Frei and Anne Morriss)","description":"\u003cb\u003eBusiness success begins with trust.\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eTrust is the basis for all that we do as leaders and as organizations. Employees who trust their employers are more productive and creative. Businesses that earn their customers' trust maintain better relationships and reap better results. Meanwhile, breaches of trust between companies and the public are becoming more frequent—and more costly.\u003cbr\u003e\u003cbr\u003eIf you read (or listen to) nothing else on trust, listen to these ten articles. We've combed through hundreds of \u003ci\u003eHarvard Business Review\u003c\/i\u003e articles and selected the most important ones to help you build, maintain, and repair trust, both as a leader and as a company.\u003cbr\u003e\u003cbr\u003eThis book will inspire you to: develop trust through competence, legitimacy, and impact; understand the neuroscience of trust; follow through on your commitments to stakeholders; negotiate better with an untrustworthy counterpart; see your company through the eyes of your customers; and rebuild relationships after a breakdown of trust.","brand":"Ascent Audio","offers":[{"title":"Audiobook","offer_id":49355427545392,"sku":"BDh3k9","price":12.99,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49355427578160,"sku":"ZEh3k9","price":39.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49355427610928,"sku":"ZMh3k9","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/h3k9-cover.jpg?v=1763007394","url":"https:\/\/downpour.com\/products\/book-h3k9","provider":"Downpour","version":"1.0","type":"link"}