{"product_id":"book-h25d","title":"Difficult Conversations","description":"You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive—not combative. \u003ci\u003eDifficult Conversations\u003c\/i\u003e walks you through:\u003cbr\u003e\u003cbr\u003e● Uncovering the root cause of friction\u003cbr\u003e\u003cbr\u003e● Maintaining a positive mindset\u003cbr\u003e\u003cbr\u003e● Untangling the problem together\u003cbr\u003e\u003cbr\u003e● Agreeing on a way forward\u003cbr\u003e\u003cbr\u003eDon't have much time? Get up to speed fast on the most essential business skills with HBR's 20-Minute Manager series. Whether you need a crash course or a brief refresher, each book in the series is a concise, practical primer that will help you brush up on a key management topic. Advice you can quickly listen to and apply, for ambitious professionals and aspiring executives—from the most trusted source in business.","brand":"Ascent Audio","offers":[{"title":"Audiobook","offer_id":49355378065712,"sku":"BDh25d","price":8.99,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49355378098480,"sku":"ZEh25d","price":29.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49355378164016,"sku":"ZMh25d","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/h25d-cover.jpg?v=1763006822","url":"https:\/\/downpour.com\/products\/book-h25d","provider":"Downpour","version":"1.0","type":"link"}