{"product_id":"book-ff7r","title":"The Point of Care","description":"\u003cp\u003eCarol Mathewson has a problem. Lots of them, in fact. As the new CEO of Kinsley Valley Health Service, she's taken over the helm of an organisation\u003c\/p\u003e\u003cp\u003ethat ranks last in the state for both consumer and staff satisfaction. She loves a challenge-but having just six months to get those results out of the basement is more of a challenge than she bargained for. Her Executive Team is divided, many staff are resistant to change and there are players inside and outside of the organisation willing her to fail.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eThe Point of Care integrates research and real-world experience from the fields of quality improvement, clinical governance, change, leadership and management to present a simple yet comprehensive approach to evolving an organisation from ordinary to extraordinary. Balding weaves powerful tools, tips, and approaches for achieving consistently high-quality care throughout the tale, making it easy to absorb and apply the lessons.\u003c\/p\u003e\u003cbr\u003e\u003cp\u003eAnyone with an improvement, governance or leadership role in a human service organisation will relate to, enjoy and learn from the Kinsley Valley Health Service's struggles and successes.\u003c\/p\u003e","brand":"INAudio","offers":[{"title":"Audiobook","offer_id":49437892673840,"sku":"BDff7r","price":13.75,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/ff7r-Square-cover.jpg?v=1773398857","url":"https:\/\/downpour.com\/products\/book-ff7r","provider":"Downpour","version":"1.0","type":"link"}