{"product_id":"book-edmd","title":"Noise","description":"\u003cb\u003eFrom the bestselling author of \u003ci\u003eThinking, Fast and Slow, \u003c\/i\u003ethe co-author of \u003ci\u003eNudge, \u003c\/i\u003eand the author of \u003ci\u003eYou Are About to Make a Terrible Mistake! \u003c\/i\u003ecomes \u003ci\u003eNoise\u003c\/i\u003e, a revolutionary exploration of why people make bad judgments, and how to control both noise and cognitive bias.​\u003c\/b\u003e\u003cbr\u003e\u003cbr\u003eImagine that two doctors in the same city give different diagnoses to identical patients—or that two judges in the same courthouse give markedly different sentences to people who have committed the same crime. Suppose that different interviewers at the same firm make different decisions about indistinguishable job applicants—or that when a company is handling customer complaints, the resolution depends on who happens to answer the phone. Now imagine that the same doctor, the same judge, the same interviewer, or the same customer service agent makes different decisions depending on whether it is morning or afternoon, or Monday rather than Wednesday. These are examples of noise: variability in judgments that should be identical.\u003cbr\u003e \u003cbr\u003eIn \u003ci\u003eNoise\u003c\/i\u003e, Daniel Kahneman, Olivier Sibony, and Cass R. Sunstein show the detrimental effects of noise in many fields, including medicine, law, economic forecasting, forensic science, bail, child protection, strategy, performance reviews, and personnel selection. Wherever there is judgment, there is noise. Yet, most of the time, individuals and organizations alike are unaware of it. They neglect noise. With a few simple remedies, people can reduce both noise and bias, and so make far better decisions.\u003cbr\u003e \u003cbr\u003ePacked with original ideas, and offering the same kinds of research-based insights that made \u003ci\u003eThinking, Fast and Slow \u003c\/i\u003eand \u003ci\u003eNudge\u003c\/i\u003e groundbreaking \u003ci\u003eNew York Times\u003c\/i\u003e bestsellers, \u003ci\u003eNoise\u003c\/i\u003e explains how and why humans are so susceptible to noise in judgment—and what we can do about it.\u003cbr\u003e\u003cbr\u003e\u003ci\u003eCover design © HarperCollins Publishers 2021\u003c\/i\u003e\u003cbr\u003e\u003cbr\u003e\u003cbr\u003e\u003cb\u003e* This audiobook contains a downloadable PDF which includes figures from the book. \u003cbr\u003e\u003c\/b\u003e","brand":"Penguin Random House","offers":[{"title":"Audiobook","offer_id":49326394409264,"sku":"BDedmd","price":25.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/158489-edmd-Square.jpg?v=1733626831","url":"https:\/\/downpour.com\/products\/book-edmd","provider":"Downpour","version":"1.0","type":"link"}