{"product_id":"book-duau","title":"Emotional Intelligence for Sales Success","description":"\u003cp\u003e\u003cstrong\u003eEven skilled salespeople buckle in tough selling situations—getting defensive with prospects who challenge them on price or too quickly caving to discount pressure. These fight-or-flight responses are something salespeople learn to avoid when building their emotional intelligence.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eSales trainer and expert Colleen Stanley cites studies that show how emotional intelligence (EI) is a strong indicator of sales success--and offers tips on how you can sharpen your skills and expand your emotional toolkit. Increasing your emotional intelligence is a sure way to overcome tough selling encounters.\u003c\/p\u003e\u003cp\u003eIn \u003cem\u003eEmotional Intelligence for Sales Success\u003c\/em\u003e, you’ll learn:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003ehow to increase impulse control for better questioning and listening,\u003c\/li\u003e\n\u003cli\u003ewhich EI skills are related to likability and trust,\u003c\/li\u003e\n\u003cli\u003ehow empathy leads to bigger sales conversations and more effective solutions,\u003c\/li\u003e\n\u003cli\u003ehow emotional intelligence can improve prospecting efforts\u003c\/li\u003e\n\u003cli\u003ewhich EI skills are most common among top sales producers, and much more.\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eCustomers can get product information and price comparisons online. The true differentiator between you and a bot is your ability to deftly solve problems and build relationships.\u003c\/p\u003e\u003cp\u003eEmotional intelligence plays a vital role at every stage of the sales process. From business development to closing the deal, emotional intelligence will drive your performance--and your success.\u003c\/p\u003e","brand":"HarperCollins Christian","offers":[{"title":"Audiobook","offer_id":49374732321072,"sku":"BDduau","price":23.99,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49374732353840,"sku":"ZEduau","price":39.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49374732386608,"sku":"ZMduau","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/duau-Square-cover.jpg?v=1777472727","url":"https:\/\/downpour.com\/products\/book-duau","provider":"Downpour","version":"1.0","type":"link"}