{"product_id":"book-d7zv","title":"Excellence Wins","description":"\u003cp\u003e\u003cstrong\u003eHorst Schulze knows what it takes to win. In \u003cem\u003eExcellence Wins\u003c\/em\u003e, the cofounder and former president of the Ritz-Carlton Hotel Company lays out a blueprint for becoming the very best in a world of compromise. In his characteristic no-nonsense approach, Schulze shares the visionary and disruptive principles that have led to immense global success over the course of his still-prolific fifty-year career in the hospitality industry.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eFor over twenty years, Schulze fearlessly led the company to unprecedented multibillion dollar growth, setting the business vision and people-focused standards that made the Ritz-Carlton brand world renowned. In \u003cem\u003eExcellence Wins\u003c\/em\u003e, Schulze shares his approach to everything from providing the best customer service to creating a culture of excellence within your organization.\u003c\/p\u003e\u003cp\u003eWith his tried-and-true methods and inspiring, hard-earned wisdom, Schulze teaches you everything you need to know about:\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eWhy leading well is an acquired skill\u003c\/li\u003e\n\u003cli\u003eServing your customers\u003c\/li\u003e\n\u003cli\u003eEngaging your employees\u003c\/li\u003e\n\u003cli\u003eCreating a culture of customer service\u003c\/li\u003e\n\u003cli\u003eWhy vision statements make a difference\u003c\/li\u003e\n\u003cli\u003eWhat it really means to practice servant leadership\u003c\/li\u003e\n\u003c\/ul\u003e\u003cp\u003eSchulze's principles are designed to be versatile and practical no matter where you are in your career. He'll remind you that you don't need a powerful title or dozens of direct reports to benefit from the advice he shares in \u003cem\u003eExcellence Wins--\u003c\/em\u003eyou have everything you need to apply it to your life and career right now.\u003c\/p\u003e\u003cp\u003eLet Schulze's incredible story help you unleash the disruptive power of your true potential, beat the competition, own your career trajectory, and experience the game-changing power of what happens when \u003cem\u003eExcellence Wins\u003c\/em\u003e.\u003c\/p\u003e","brand":"HarperCollins Christian","offers":[{"title":"Audiobook","offer_id":49380185506096,"sku":"BDd7zv","price":23.99,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49380185538864,"sku":"ZEd7zv","price":35.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49380185571632,"sku":"ZMd7zv","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/d7zv-Square-cover.jpg?v=1777459243","url":"https:\/\/downpour.com\/products\/book-d7zv","provider":"Downpour","version":"1.0","type":"link"}