{"product_id":"book-cxvd","title":"Customer Service The Sandler Way","description":"Your customer service plan is only as strong as its weakest link.\u003cbr\u003e\u003cbr\u003eWhat would a social media revolt, based on a single mishandled customer exchange, cost your company? This book's \u003ci\u003e48 Rules for Strategic Customer Care\u003c\/i\u003e give you the guidelines you need to make intelligent strategic investments in customer care, based on the world-famous Sandler Selling System. \u003ci\u003eCustomer Service the Sandler Way\u003c\/i\u003e helps you and create and sustain a working culture built on the belief that the customer not only matters, but is the only reason your organization exists.","brand":"Ascent Audio","offers":[{"title":"Audiobook","offer_id":49379590471984,"sku":"BDcxvd","price":12.99,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49379590504752,"sku":"ZEcxvd","price":35.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49379590570288,"sku":"ZMcxvd","price":45.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/cxvd-cover.jpg?v=1762960510","url":"https:\/\/downpour.com\/products\/book-cxvd","provider":"Downpour","version":"1.0","type":"link"}