{"product_id":"book-c6d8","title":"Verbal Judo, Updated Edition","description":"\u003cp\u003e\u003ci\u003eWhen you react, the event controls you. When you respond, you’re in control.\u003c\/i\u003e\u003c\/p\u003e\u003cp\u003e\u003ci\u003eVerbal Judo\u003c\/i\u003e is the classic guide to the martial art of the mind and mouth that can help you defuse confrontations and generate cooperation, whether you’re talking to a boss, a spouse, or even a teenager. For more than a generation, Dr. George J. Thompson’s essential handbook has taught people how to communicate more confidently and persuasively in any situation. \u003ci\u003eVerbal Judo\u003c\/i\u003e shows you how to listen and speak more effectively, engage others through empathy (the most powerful word in the English language), avoid the most common conversational disasters, and use proven strategies to successfully express your point of view—and take the lead in most disputes.\u003c\/p\u003e\u003cp\u003eThis updated edition includes a new foreword and a chapter featuring Dr. Thompson’s five universal truths of human interaction:\u003c\/p\u003e\u003col\u003e \u003cli\u003ePeople feel the need to be respected\u003c\/li\u003e\n\u003cli\u003ePeople would rather be asked than be told\u003c\/li\u003e\n\u003cli\u003ePeople have a desire to know why\u003c\/li\u003e\n\u003cli\u003ePeople prefer to have options over threats\u003c\/li\u003e\n\u003cli\u003ePeople want to have a second chance\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003eStop being frustrated and misunderstood. Stop finding yourself on the losing end of an argument. With \u003ci\u003eVerbal Judo \u003c\/i\u003eyou’ll be able to have your say—and say what you mean.\u003c\/p\u003e","brand":"Blackstone Publishing","offers":[{"title":"Audiobook","offer_id":49294847050032,"sku":"BDc6d8","price":16.95,"currency_code":"USD","in_stock":true},{"title":"Audio CD","offer_id":49294847082800,"sku":"ZEc6d8","price":32.95,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49294847115568,"sku":"ZMc6d8","price":29.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/313405-c6d8-Square.jpg?v=1732919616","url":"https:\/\/downpour.com\/products\/book-c6d8","provider":"Downpour","version":"1.0","type":"link"}