{"product_id":"book-bomh","title":"The Hidden Leader","description":"Think you can spot the leaders in your company? Don't assume that you can identify them by their positions. What about those employees who consistently step up: the field agent who solves a previously intractable problem; the service rep who thinks outside the box and creates unshakeable customer loyalty. These are more than \"good employees\"…these are \"hidden leaders\"…and they are critical to an organization's long-term success. Managers today need to make the most of all their resources - and The Hidden Leader shows them how to recognize and cultivate these talented but under utilized employees, who: demonstrate integrity; lead through authentic relationships; focus on results; work from clear customer purpose; and, fulfill the value promise of the company. Supported by real-world examples of hidden leaders in action - and QR codes readers can scan for instant access to online assessments - the book helps managers discover these secret saviors and enable them to deliver even greater value to customers.","brand":"Ascent Audio","offers":[{"title":"Audio CD","offer_id":49385663365424,"sku":"ZEbomh","price":39.99,"currency_code":"USD","in_stock":true},{"title":"Audio MP3-CD","offer_id":49385663398192,"sku":"ZMbomh","price":45.95,"currency_code":"USD","in_stock":true},{"title":"Audiobook [BD]","offer_id":49385663430960,"sku":"BDbomh","price":29.98,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/bomh-Square-cover.jpg?v=1778649618","url":"https:\/\/downpour.com\/products\/book-bomh","provider":"Downpour","version":"1.0","type":"link"}