{"product_id":"book-atad","title":"The Agenda","description":"\u003cb\u003eNew rules for the new game:\u003cbr\u003ethe ideas that every business needs to win in the customer economy\u003cbr\u003e\u003c\/b\u003e\u003cbr\u003eIn \u003cb\u003eThe Agenda\u003c\/b\u003e, Michael Hammer shows companies how to prosper in today’s world of slow growth, fierce competition, and enormously powerful customers. The winners in this extraordinarily difficult environment—companies like IBM, Duke Power, Progressive Insurance, and GE—succeed through superior operations. Their costs are lower and their quality higher than their competitors’; they get new products to market faster and they provide better customer service. How do they do it? Through near-fanatical attention to the basics of business, and by managing these basics in new and creative ways.\u003cbr\u003e\u003cbr\u003e\u003cb\u003eThe Agenda\u003c\/b\u003e teaches the ideas and techniques that any company—large or small, service ﬁrm or manufacturer—can use to out-execute and out-innovate its competitors. Businesses that follow these principles will grow by taking market share away from those that do not. While others decline, your company can thrive. \u003cb\u003eThe Agenda\u003c\/b\u003e will show you how.","brand":"Penguin Random House","offers":[{"title":"Audiobook","offer_id":49340961816880,"sku":"BDatad","price":14.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/121646-atad-Square.jpg?v=1734051753","url":"https:\/\/downpour.com\/products\/book-atad","provider":"Downpour","version":"1.0","type":"link"}