{"product_id":"book-acub","title":"Lean Solutions","description":"A massive disconnect exists between consumers and providers today. Consumers have a greater selection of higher quality goods to choose from and can obtain these items from growing number of sources. So why aren't consumers any happier? Because everything surrounding the process of obtaining and using all these products causes us frustration and disappointment. \u003cbr\u003e In their bestselling business classic \u003ci\u003eLean Thinking,\u003c\/i\u003e James Womack and Daniel Jones introduced the world to the principles of lean production. In \u003ci\u003eLean Solutions,\u003c\/i\u003e the authors establish the groundbreaking principles of \u003ci\u003elean consumption,\u003c\/i\u003e showing companies how to eliminate inefficiency during consumption. \u003cbr\u003e The problem is neither that companies don't care nor that the people trying to fix our broken products are inept. Rather, it's that few companies today seeconsumption as a process a series of linked goods and services, all of which must occur seamlessly for the consumer to be satisfied. In this landmark new audiobook, the authors deconstruct this broken producer-consumer model and show businesses how to repair it.","brand":"Simon \u0026 Schuster Audio","offers":[{"title":"Audiobook","offer_id":49348340777264,"sku":"BDacub","price":17.95,"currency_code":"USD","in_stock":true},{"title":"Audio CD [40]","offer_id":49348340810032,"sku":"40acub","price":29.95,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/167896-acub-Square.jpg?v=1734221429","url":"https:\/\/downpour.com\/products\/book-acub","provider":"Downpour","version":"1.0","type":"link"}