{"product_id":"book-8940","title":"For What It’s Worth","description":"\u003cp\u003eBusinesses these days talk a lot about figuring out what the customer wants. Well, here's your first lesson: the customer doesn't know what he wants. This book will show you how to convince him he wants what you're selling.\u003c\/p\u003e\u003cp\u003eLes Gold has been in business since age twelve, when he started selling used golf clubs from his dad's basement. Now he owns Detroit's biggest pawnshop, American Jewelry and Loan, and is the star of the hit reality television show \u003ci\u003eHardcore Pawn\u003c\/i\u003e.\u003c\/p\u003e\u003cp\u003eAs a third-generation pawnbroker, Gold grew up in the business, dealing with cus┬¡tomers who could be unruly and violent as often as they were friendly. He became good at selling just about anything and at buying items for what they were worth. Although he started at his family's small pawnshop, he has now expanded into a fifty-thousand-square-foot former bowling alley, making a thousand deals a day.\u003c\/p\u003e\u003cp\u003eOn any given day, he could be taking a vin┬¡tage car into pawn or chasing down a thief who's just stolen a gold chain from the store. No business school in the world can teach you as much about buying, selling, negotiating, managing employees, dealing with customers, advertising, tracking trends, and predicting the economy's ups and downs.\u003c\/p\u003e\u003cp\u003eIn this entertaining, honest book, Gold takes you inside some of his weirdest, wacki┬¡est deals and steals. From the monkey his dad once took in to pawn to the deal Gold made for a stripper pole, he has no boundaries for what he considers to be part of his business—and neither should you.\u003c\/p\u003e\u003cp\u003eYou will learn:\u003c\/p\u003e\u003cul\u003e \u003cli\u003eHow to tell an emotional story when you're selling—and take emotion out of the transaction when you're buying;\u003c\/li\u003e \u003cli\u003eWhy judging your customers before you know them can kill a potential deal;\u003c\/li\u003e \u003cli\u003eHow to deal with risk, both mental and physical;\u003c\/li\u003e \u003cli\u003eHow to communicate with employees (even if they're your own kids);\u003c\/li\u003e \u003cli\u003eWhy investing in relationships with your community is time well spent;\u003c\/li\u003e \u003cli\u003eWhy your business should never be limited by what others tell you it should be.\u003c\/li\u003e \u003c\/ul\u003e \u003cp\u003eNo place in the world prepares you better for the working world than a pawnshop, and Les Gold takes you inside his shop to share what he's learned from fifty-five years in the most interesting job in the world.\u003c\/p\u003e","brand":"Ascent Audio","offers":[{"title":"Audio CD","offer_id":49386869391664,"sku":"ZE8940","price":24.95,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0879\/2784\/9264\/files\/153051-8940-Square.jpg?v=1735177818","url":"https:\/\/downpour.com\/products\/book-8940","provider":"Downpour","version":"1.0","type":"link"}